Insurance Navigator Callen-Lorde

Callen-Lorde – New York, NY

The Insurance Navigator is responsible for identifying eligible candidates and assisting with enrollment in Medicaid, Family Health Plus and Child Health Plus as well as assisting current members to recertify into these plans. The position requires frequent travel through NYC in the boroughs of Manhattan, Queens, Brooklyn and the Bronx. Consistently meeting established monthly enrollment quotas is a job requirement.

Insurance Navigator Callen-Lorde

Insurance Navigator Callen-Lorde

Work Schedule/Salary/Benefits The Health Center is open Monday through Saturday. Some evening hours are required. Competitive salary will be accompanied by an excellent benefits package, including individual medical, dental and vision insurance, life insurance, short- and long-term disability insurance, generous paid time off, and optional 403B plans.


  • Associate’s degree in health/social services or the equivalent required, Bachelor’s degree preferred.
  • Strong computer competency, including knowledge of Microsoft Office Programs, scanners, and Smartphone technology.
  • Experience in medical/social services and/or knowledge of Medicaid and its associated entitlements programs strongly desired.
  • Strong customer service orientation.
  • Familiarity with LGBT, HIV, and transgender health-related issues and community resources.
  • Bilingual (English/Spanish) preferred.
  • Ability to work with diverse populations, ability to handle multiple, simultaneous tasks.
  • Ability to work independently yet be team focused.
  • Excellent attention to detail.

Send cover letter and resume including salary requirements to:
Subject: Insurance Navigator Search
Fax: 212-271-7237

Callen-Lorde Community Health Center
356 West 18th Street, New York, NY 10011

Callen-Lorde Community Health Center provides sensitive, quality health care and related services primarily to New York’s lesbian, gay, bisexual, and transgender communities — in all their diversity — regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness and advocates for gay, lesbian, bisexual, and transgender health issues.

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